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‎07-24-2016 09:24 AM

HP Recommended
Product: hp6510
Operating System: Microsoft Windows 10 (64-bit)

Since upgrading to windows 10 my Hp6510 wil only print black in faint grey.

I have tried 2 different ink cartridges.

Carried out normal and extensive print head cleaning process as well as print head alignment. 

I have even removed and re-installed software as well as checking that all windows 10 updates are installed as mentioned on HP's trouble shooting page.

The other 3 colours print fine.

The same problem happens when using the direct copy function from the printer touch screen.

Any further sugestions would be appreciated as i dont reall ywant to go to the hassle of replacing what upto now has been an excellent and reliable printer.

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