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02-27-2017 12:40 PM
I have recently replaced the ink cartridge in this printer and upon printing, I get these problems. Horizontal cutoffs across the page, like it's skipping over parts of the page while printing. Attached you can see the alignment page, quality report, status report, and (I think) the printhead cleaner report. I have manually obscured the personal information. I did also manually clean the copper connecting points and the same problem persisted. I am hesitant to insert another ink cartridge without ruling out other problems because I only have one cartridge left.
These problems are occuring on copied pages, haven't used the Windows system dialog to print anything with this printer (only copy and scan).
Alignment Page Print Quality Printer Status Printhead Cleaner (I think)
Solved! Go to Solution.