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‎03-31-2017 05:16 PM

HP Recommended
Product: OfficeJet Pro 872-
Operating System: Microsoft Windows 10 (64-bit)

I want to be able to scan documents using the printer's control panel, but it says I need to "enable scan to computer".  

 

So I went to the HP site and downloaded the "full feature software" for this printer and installed it, but it's no help.  

 

I've already got the printer connected via sharing from another computer on the network, but as soon as this software launches it wants to connect to the printer.  So I have to select how I want to connect (wirelessly, wired, etc) but there's no option that says "I've already connected it", nor is there an option to connect via a share from another computer.

 

And besides, I've already connected it.  I don't need help connecting the printer, I need to enable "scan to computer".  Why is this so difficult?  

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