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05-31-2017 12:07 PM
Device is only printing blank pages. Ink levels display as fine. I initially assumed the problem was only with wireless printing, even though the device is recognized on the network. I have followed the suggestions on the HP website. I have powered off and restarted. I have re-run alignment but report generated is a blank page. I have run Clean Cartridges and report it generated was blank. Print Status report and Print Quality report also produce blank pages. The device was not used for a couple months due to travel but in the past this has never caused a problem. Of course the irony is that the warranty just expired 7 days ago so not sure of my options. Any advice on how to resolve would be greatly appreciated.
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