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‎09-26-2017 07:37 PM

HP Recommended
Product: HP Envy 4520
Operating System: iOS

Just purchased a HP Envy 4520 printer. Set it up on our Wi-Fi network (IP address 10.1.2.104). Can print ok from Windows 10 PC. But when printing a photo from iPhone 7+ iOS 11 (IP Address 10.1.2.101) it doesn't work. I go in to Photos, select the photo, go to share, select print.  It finds the HP Envy printer, and I select print. A popup saying contacting printer appears. Nothing prints. The popup times out and in the IPhone Print Centre is finally comes back and says the printer is offline. But it isn't, I can print from my PC ok.

 

I use my web browser and go to the printer (10.1.2.104) and to (http://10.1.2.104/#hId-pgNetworkSummary). There is an AirPrint option.  But when I click on Status it tries to go to a secure site (https://10.1.2.104/#hId-pgAirPrint). Which of course doesn't exist.

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