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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY 5540 all in one
Microsoft Windows 10 (32-bit)

Photo Tray Problem

 

The photo tray is blocked. Please adjust tray and try again. -- Error message

 

I have tried to adjust the tray. The bottom tray doesn't come out straight.

 

I have removed the output tray.  - Nothing. 

 

I have tried booting the printer down. -  No luck

 

It sounds like it can't grab the paper to print.  Then the message shows up.

 

I don't even print photos. 


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