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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP OfficeJet Pro 7740 Wide Format All-in-One
Microsoft Windows 10 (64-bit)

Recently our printer has started to pause between printing multiple page documents.

No PC software updates or configuration changes on the printer have occurred, and it's not just when printing from a PC/AirPrint that this happens, as copying documents using the ADF has long pauses between printing multiple pages also, so we can rule out that it is a driver issue with the computers.

All the usual things of switching it off and on again have all  been tried, this has been tried with the computers, network switch (as it uses wifi for connectivity) and the printer itself but the problem is still there.

I have checked the firmware on the printer and it is still the original firmware that came with the printer and there are no updates for new firmware, trying a wired network connection and USB doesn't make a difference either.

It was only purchased 7 months ago and has printed just over 7000 pages so it's not even like it's an old printer and it's a bit frustrating as it takes between 43-48 seconds between each page.

Should we just return the printer or is there a simple solution for such a silly problem?

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