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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I have the same error --> The printhead appears to be missing, not detected or incorrectly installed. Printerhead Error Code 0xc19a0040

Surprisingly as part of the debugging when I replace the catridge with an empty one, it does show an error message that I am using a pre-used catridge. So what do I do now?

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