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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-16-2018 09:44 AM

HP Recommended
Product: HP Envy Photo 7155
Operating System: Chrome OS

When trying to print from the Internet or PDFs, my pages are printing out in solid black ink, randomly.  At times, they print fine, but more frequently, they print all black, thus wasting a ton of ink. 

 

If I print a Google Doc, they print normally and correctly, consistently. 

 

This is a brand new printer with new HP cartridges.  

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