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‎11-06-2018 01:21 AM

HP Recommended
Product: PageWide 377dw MFP
Operating System: Microsoft Windows 10 (64-bit)

Hi,

i have 3 HP PageWide 377 dw MFP and after the last firmware update i have a lot of problem.

When the printers go in standby (after 1 h), the printers stop working. 

If i print the PC say me "Priter offline" and also if i click on the printer screen nothing apper.

If i try to switch off, printers still on ON.

To reset them i have to disconnect the AC Power.

How can i fix? (HP Scan and Doctor doesn't work.)

Best regards,

Luca

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