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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎11-15-2018 03:49 AM

HP Recommended
Product: Officejet Pro 8500A Plus
Operating System: Microsoft Windows 10 (64-bit)

Hello. The printer does not print because it shows the message "Carriage jam. Open print-cartridge access door, clear the jam, the press OK to continue". I have done exactly that more than once, following the animation. There is no paper to clear out anywhere visible at all. The message still reappears. How can I please resolve this? Thank you

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