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‎02-02-2019 09:12 AM

HP Recommended
Product: HP ENVY 4520
Operating System: macOS 10.14 Mojave

I am pulling my hair out, my printer keeps pulling my card too far so it cuts off the top bit of the card. I've attached a picture. The thing is it has worked fine for months and then all of a sudden it's stopped working. I've tried resetting it, restoring it and trying a different design to see if it was the file itself. With no luck.

A4 prints perfectly fine, it is just the cards. Which as I say has had no problem until these past few days, I need to print these for a client and I am desperate for help. Though HP have none on a weekend, can someone help me please?IMG_3420.jpg

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