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03-26-2019 10:35 AM
Product: Hp OfficeJet Pro 6878
When I turn on my printer it has a blue screen that gives the error message B8088648. It does not warm up or make any noise it just goes to the blue screen of death. I unplugged it from the wall. I tried to remove the ink cartridge but they do not move over when I open that section of the printer up. Any idea of how to fix it?
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