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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hp OfficeJet Pro 6878

When I turn on my printer it has a blue screen that gives the error message B8088648. It does not warm up or make any noise it just goes to the blue screen of death. I unplugged it from the wall. I tried to remove the ink cartridge but they do not move over when I open that section of the printer up. Any idea of how to fix it? 

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