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Hello. 

 

I purchased this printer in America while we lived there. We have since been stationed in the UK with the US Military. 

 

I needed a new printer cartridge to print off mailing labels, and was instructed to purchase a HP 302 cartridge, as the HP 63 ones that came with the printer are unavailable here in the UK and or/ridiculously expensive, and the 302 cartridges are the same exact product, simply made for the UK model. 

 

However, when installed, the printer refuses to use it because it’s not a 63. 

 

I have examined the cartridges and they are. The. Exact. Same. Apparently the only difference is the chip. Is there any possible way to use the cartridge I’ve purchased, or must I import one way too expensive/get a new printer? This is exhausting. 

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