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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I have the same issue. I can print from my MAC , but I can no longer scan. Mac is up to date with updates. Printer drivers are up to date.

MacOS Mojave 10.14.6

HP OfficeJet Pro 8620

HP Easy Scan Ver 1.9.1 (120)

 

I have been using HP Easy Scan for several years. This is the first time I have issues.

 

Angie Rincon

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