10-03-2019 10:09 AM
Long ago I disabled the wireless on my printer (HP OfficeJet Pro 7740) and now I want to use it. But no matter what I do I still get the message that "This feature has been disabled. Contact the person who set up the printer" when I press the wireless button on the front panel.
I've searched the forum posts and have followed all the steps in DavidSMP's response to a similar question (https://h30434.www3.hp.com/t5/Inkjet-Printing/HP-OfficeJet-250-7740-printer-wireless-connection-disa...) with no success.
Over and above going through the steps in DavidSMP's response, I've done numerous resets and restores to factory default settings I still get the message that "This feature has been disabled. Contact the person who set up the printer" when I press the wireless button on the front panel.
Some of the information I have seen suggests that there should be a wireless menu item in the preferences section but there is none nor can I bring one up involving the wireless front panel button.
I have additionally reset my Mac's printer preferences and reinstalled the printer but it has not made a difference either.
I'm stumped and frustrated, and hoping someone can help me out with a magic word to get my wireless working again.
Thank you in advance!
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