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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎10-03-2019 10:09 AM

HP Recommended
Product: Mac Mini
Operating System: macOS 10.13 High Sierra

Long ago I disabled the wireless on my printer (HP OfficeJet Pro 7740) and now I want to use it.  But no matter what I do I still get the message that "This feature has been disabled.  Contact the person who set up the printer" when I press the wireless button on the front panel.

 

I've searched the forum posts and have followed all the steps in DavidSMP's response to a similar question (https://h30434.www3.hp.com/t5/Inkjet-Printing/HP-OfficeJet-250-7740-printer-wireless-connection-disa...) with no success.

 

Over and above going through the steps in DavidSMP's response, I've done numerous resets and restores to factory default settings  I still get the message that "This feature has been disabled.  Contact the person who set up the printer" when I press the wireless button on the front panel.

 

Some of the information I have seen suggests that there should be a wireless menu item in the preferences section but there is none nor can I bring one up involving the wireless front panel button.

 

I have additionally  reset my Mac's printer preferences and reinstalled the printer but it has not made a difference either.

 

I'm stumped and frustrated, and hoping someone can help me out with a magic word to get my wireless working again.

 

Thank you in advance!

 

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