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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-27-2020 05:06 AM - edited ‎06-27-2020 05:14 AM

HP Recommended
Product: HP OfficeJet PRO 8020 Series
Operating System: Microsoft Windows 10 (64-bit)

Hello, probably the wrong board to post in but didn't find any installation category, w/e i try here.

I just go my new printer and ill followed the instrucktion on the little lcd-display. 
When i got to the part where i should open the printer and install the ink-cartridge i followed the steps and opened it.
The first thing i hear is not a nice sound, sounds like something is stuck and when i look down i see the "plastic-protection-thing" for the carriage is to the right loose in the printer while the carriage is stuck to the far left of the printer and wont move as it should (i've watch'd some youtube film on installing this printer), it should be idling to the right with the plastic-protection-thing inside the carriage.

Dunno if it have been mishandled while being delivered (though it was no damage on the package on delivery).

Seems like a clearly a hardware issue that should be solved by the guarantee, but maybe  someone know a simple solution? Hate to return and pack etc etc 😛


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