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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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‎09-08-2020 04:33 PM

HP Recommended
Product: HP OfficeJet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

i have tried everything with the "doctor" and other troubleshooting items and i cannot connect my printer to my computer. it was working earlier in the week but then i moved and i cannot print to it anymore. i am on the same network and even the same router as before but nothing is working properly. I have switched ports and unistalled/reinstalled drivers and nothing works. Please help!!

 

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