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HP Photosmart C4680
Microsoft Windows 10 (64-bit)

I moved from Brazil to Germany and urgently need to reconfigure/redefine my HP Photosmart C4680 printer to work with the European HP300 ink cartridge (instead of HP60).

I have already bought the original HP300 cartridges and no longer have any old type 60 cartridges.

My printer is showing "incompatible cartridge" on the display and I can't print any page.

=> How do I reset the printer to accept the HP300 cartridge?

 

Thanks!

Igor.

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