-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
01-22-2021 10:05 AM - edited 01-25-2021 09:25 AM
Product: HP Photosmart C4680
Operating System: Microsoft Windows 10 (64-bit)
I moved from Brazil to Germany and urgently need to reconfigure/redefine my HP Photosmart C4680 printer to work with the European HP300 ink cartridge (instead of HP60).
I have already bought the original HP300 cartridges and no longer have any old type 60 cartridges.
My printer is showing "incompatible cartridge" on the display and I can't print any page.
=> How do I reset the printer to accept the HP300 cartridge?
Thanks!
Igor.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.