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HP Deskjet 2545
Microsoft Windows 10 (64-bit)

Hi. 

Hello, I bought a Deskjet 2545 from USA and now I am in India. I used HP61 ink for this printer and it is not available in India.

So, I bought HP802 inks since they are equivalent to HP61 inks for APAC region, but my printer doesn't work with an error message 'not compatible cartridges'.

I found out regionalization reset is needed to use new inks.  I connected with HP Support in India and they can't help with this issue. Could someone help how to get code for regionalization reset?

Thank you in advance.

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