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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
OfficeJet Pro 8720
macOS 10.15 Catalina

I've seen this issue flagged as an "old problem" in archived posts, but have not found more recent help yet. Is it still an issue? Where can I find the most up-to-date solutions? I don't want to upgrade to Big Sur, so am running the most up-to-date version of Catalina (Mac OS 10.15.7). All of my printer drivers are up-to-date, at least as per the Mac Software Updates app and the printer's home page. I've only seen the problem printing from Word 365, so far at least. It seems to have started just a few weeks ago; I had no problems in the previous three or so years using this printer. TIA!

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