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‎04-16-2021 02:05 AM - edited ‎04-16-2021 02:06 AM

HP Recommended
Product: HP Ink Tank Wireless 415
Operating System: Microsoft Windows 10 (32-bit)

Hi Everyone,

My HP Ink Tank Wireless 415 stopped printing couple of days ago. There's no error message whatsoever, the ink status is good and there are papers. I restarted both the computer and printer, and reset the latter (unplugging/plugging while on, twice), but it didn't work. I also tried different documents without success. 

Then I used HP Print & Scan Doctor, which reported that it installed some updates and fixed some "port" issue, and asked for restart. Then neither the print-test  nor the local document print worked!

The wired thing is that every time I am giving a print order the printer reacts by receiving the order and even make some noises as if it is printing, but then nothing happens and the order disappears from the printing list as if it was done.

Appreciate your help. 

Thanks

Mouyad 

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