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‎09-24-2021 11:30 AM - edited ‎09-24-2021 11:33 AM

HP Recommended
Product: OfficeJet Pro 7740 Wide Format
Operating System: Microsoft Windows 10 (64-bit)

I have an Officejet pro 7740 printer and have installed a 957xl black cartridge to replace the original setup 953 cartridge. The printer gives me a message that the cartridge is  "an older generation cartridge that does not work in your printer".  The label on the door lists this as a compatible cartridge.  Any suggestions?

OfficeJet Pro 7740 Wide Format

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