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Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-14-2021 01:14 PM

HP Recommended
Product: Office Jet 4500 Wireless

I have a HP  Office Jet 4500 Wireless Printer.  I was printing with no problems.  Then I got the message: "Refer to device documentation to trouble shoot.  I could not find any information.  Then I got the message: "Print cartridge problem."  I have done all the recommendations and continue to receive the same messages.  Can anyone help please?  I am using HP 901 ink cartridges.

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