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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Officejet Pro 7740
Microsoft Windows 10 (64-bit)

My HP Officejet Pro 7740 give at every startup a Blue Screen error B852E912. The machine is 1 week old and does it from the start.

I've reset the network settings. I tried the wireless and the wired connection, same error.

Taking the machine of teh power for 60 sec, same error.

Complete factory reset, same error.

Who can tell me what the problem is??

Who Me Too'd this topic
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