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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hp office jet pro 9018

I've read the help groups and even the "web" to resolve my HP office jet pro 9018 not recognizing my new HP cartridges 962 (all 4 cartridges) I purchase 2 sets from different retails - Saples & amazon hoping it was defective cartridges but no help - I'm dead in the water and have done the unplug pull cartridges, re-plug in dance multiple times following HP's steps with success

 

I'm dead in the water here - how about a way to bringing the printer to a new in the box state ?  I did not save the setup cartridges

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