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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP DeskJet GT 5820 All-in-One Printer
Microsoft Windows 10 (64-bit)

I have an inktank printer hp gt 5820.

I was printing stuff fine for 2 years after buying it.

I never replaced the printheads the printer came fitted with.

Today while printing a document suddenly i get error message cartridge incompatible? 

Screenshot 2022-08-27 132326.png

What am i supposed to do?

This is what i get in the printer info page:

Yo8_0-1661587373390.png

Also it says that printer firmware is up to date.

I bought this printer online on Amazon.

 

 

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