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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 7740 Wide Format All-in-One Printer

Tried repairing and resetting the HP Smart App; uninstalling/restarting/reinstalling HP Smart;  completely uninstalling everything related to that printer/ restarting/ reinstalling and still when I try to open HP Smart, all I get is the initial blue screen for about 30 seconds then the whole thing just disappears.  Also tried installing just the driver package for the printer instead and it is having troubles installing the printer on a wifi connection.  

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