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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-06-2023 06:40 PM - edited ‎07-06-2023 07:11 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

My printer worked a few hours ago, then when I tried print later I received this message on the printer screen "Printer Failure. There is a problem with the printer or print system. Turn the printer Off, then On. If you continue to get this message, contact HP.  0x6100004a". 

I turned off, waited, turned back on.  Same issue.  I unplugged, waited, turned back on. Same issue. I restarted my computer.  Same issue. Connectivity appears normal on both printer and laptop. Laptop still has correct printer in SetUp. I've tripled checked for paper jams. Any ideas? Printer is 2 years old. 

UPDATE: Ive confirmed no new updates pending. Tried Clean Printhead and got the same error message noted above (Printer Failure, etc".)  Tried to do an alignment, wouldn't print alignment page.

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