• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-19-2023 05:33 AM

HP Recommended
Product: OfficeJet Pro 8024

 Back in May I called HP regarding the broken update situation that me and many other people have been facing, to this day the printer still won’t update properly and HP have been completely silent on the issue. This is a PSA to anyone thinking of buying a HP printer; don’t. 

support is terrible and definitely planned obsolescence at this point. I’ve tried everything from updating through the HP app to downloading the update manually. The problem in case someone from HP is listening is that the printer is trying to download an update from the database that no longer exists but the request command wasn’t removed, so the printer thinks there is an update when in fact there isn’t one available. I’m cancelling my instant ink subscription since HP hire absolutely clueless technicians. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.