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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎10-27-2024 06:06 PM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer

HP envy 7855. Pretty sure this problem started when I very recently installed a new cartridge..I might have printed a couple pages on the new cartridge, but I can't remember. Printer decided to restart or update and is stuck on the HP splash screen with 1 of the 7 little dots turned blue and the progress bar full. 

I have unplugged several times. Removed and reinstalled cartridges, checked for paper jams and held down the power button. Each time it only gets to the same point of 1 blue dot. 

 

I have seen a lot of other people with this issue and I think HP did something with an update that has bricked our printers. 

 

Is there a way to factory reset or install an update via USB?

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