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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Hi, I have an HP Envy Photo 7155. I had a power outage and now my printer is no longer working. It shows a blue screen with the error 00829C98. I tried following some instructions from another user with this same problem (unplugged the power cord from both the back of the printer and the outlet, then uninstalled and reinstalled the ink cartridges), however, this did not work. Is my printer just dead now?

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