[FAQ] How can I find out the IP Address of my Phone

SteffenBaierUK · ‎10-07-2011

CCX or Trio

When the phone runs openSIP (generic) or Skype for Business Base profile press the Hamburger Menu
Microsoft Teams >here<
Zoom Phone or Zoom Provider
Slide Down from the Top > Select Settings > Press the Hamburger Menu > IP will be displayed
Dialpad
Slide Down from the Top > Select Settings > Press the Hamburger Menu > IP will be displayed

EDIT: In January 2018 Poly acquired ObiHai and Poly VVX 150, 250, 350 and 450 phones can be ordered with Poly UC Software or ObiHai software

ObiEdition:

On the Phone press Home > Product Information and scroll down and the IP Address will be displayed

UC Software:

UC Software 5.3.0 or later

Press 1,4 and 7 for around 2 seconds and the Phone Information Screen will be shown

UC Software 5.2.x or later

Press Menu Key => select Status =>

Select Network =>

select TCP/IP Parameters =>

The current IP Address is being displayed

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

SteffenBaierUK · ‎03-04-2016

Since UC Software 5.3.0 we also support a multiple key combination to have easier access to such information.

Pressing on a VVX Phone the keys 1, 4 and 7 will display:

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

SteffenBaierUK · ‎03-24-2021

If the Phone is running Microsoft Teams:

Select Settings top right
Select Admin only and add the Password
Select About

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

SteffenBaierUK · ‎03-16-2023

For ObiEdition press the Home Button
Scroll to Product Info
Select Product Info

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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