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- Notebook Hardware and Upgrade Questions
- Re: Pc notebook won't hold any charge at all
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08-30-2016 11:52 AM
Solved! Go to Solution.
Accepted Solutions
09-03-2016 04:24 PM
08-30-2016 05:13 PM - edited 08-30-2016 05:14 PM
Yes in most places laptops purchased new have a 1 year warranty on the battery. Can we have the model number and the date of purchase. We can then steer you to the right place to make a warranty claim. We cannot do that in this Forum.
09-01-2016 06:56 AM - last edited on 09-01-2016 09:06 AM by kevin-t
Thanks.
Purchase was actually October 2015.
SN-[Personal Information Removed]
Model - 11-do15na
Argos receipt refers to it as 418/7936 Hp blue lap top 11.6 inch
09-03-2016 05:30 AM
Check warranty status:
http://h20565.www2.hp.com/hpsc/wc/public/home
This link should work with your serial number:
http://h20565.www2.hp.com/portal/site/hpsc/public/scm/home
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