Jolly74 Tutor
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Pc notebook won't hold any charge at all

Hp notebook
Of notebook battery doesn't charge so have to plug in if I use it. Bought from Argos this year but they say not their problem. Surely under warranty for repair / replacement ? Lap top in otherwise perfect condition
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Yes in most places laptops purchased new have a 1 year warranty on the battery. Can we have the model number and the date of purchase. We can then steer you to the right place to make a warranty claim. We cannot do that in this Forum. 

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Jolly74 Tutor
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Thanks.
Purchase was actually October 2015.
SN-[Personal Information Removed]
Model - 11-do15na

Argos receipt refers to it as 418/7936 Hp blue lap top 11.6 inch

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Jolly74 Tutor
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What next ?
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Jolly74 Tutor
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Pc notebook won't hold any charge at all

I cannot do this as don't know my contract or warranty ID ? Going round in circles
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You can use the serial number of the laptop. I cannot read the directions to you. Go slowly and follow the onscreen prompts. 

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Jolly74 Tutor
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It says contract cannot be found. What now ?!?!
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Jolly74 Tutor
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I cannot log my problem on the link you sent me as does not recognise my 'contract'. Is there anyone I can phone or email as this is taking days to sort out on this forum ?
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Pc notebook won't hold any charge at all

Check warranty status:

 

http://h20565.www2.hp.com/hpsc/wc/public/home

 

This link should work with your serial number:

 

http://h20565.www2.hp.com/portal/site/hpsc/public/scm/home

 

 
1 (800) 474-6836...old US Support phone number...maybe still works. 
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