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07-26-2022 05:02 AM
Operating System: Microsoft Windows 11
I keep getting this ftp://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSeup.exe each time I hit the fn keys
32 REPLIES 32
07-26-2022 05:55 AM - edited 10-09-2022 07:51 PM
Sorry to hear that you are having problems ...
This action is triggered by the HP Hotkey software. We need to make some changes to get your notebook working properly again.
To help you I need to know the product number (p/n) of your notebook !
You will find this information on the back/rear of your notebook in small alphanumeric letters.
The product number (p/n) is legally allowed information about the computer. This is not sensitive data.
It is allowed to publish it in public.
08-19-2022 03:50 AM - edited 08-19-2022 03:57 AM
The link given was wrong
THIS IS THE CORRECT ONE:
then if you need the HotkeySupport Driver download the file labeled sp71790)
09-28-2022 06:25 AM
me too I keep getting this when I'm trying to turn my brightness up it says please download and install HP software framework from the link ftp//ftp.hp.com/pub/caps-softpaq/cmit/softpaq/caslsetup.exe. you will need to restart the system after installation. can someone please tell me what I do next cause when I google serch it brings me to this page
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