Poly Phones Knowledge Base

Applies To:Polycom SoundStation 2W and other Analog Poly conference phones Issue:After switching from a copper PSTN line to...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Oct 30, 2025

Poly and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference d...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Oct 14, 2025

Poly releases regularly Feature Releases or Maintenance Releases of their PVOS, UC, or Obi Edition Software Versions. EDIT:...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Oct 14, 2025

In order to change the Menu Language, the Phone running SIP 3.2.5 or older needs to download the Dictionaries from aProvisio...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Oct 14, 2025

A Polycom Phone usually checks on booting up for its Software and Configuration that is commonly installed on a =>Provisioni...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Oct 14, 2025

Poly announces the new release of Poly Voice Software Lite - DECT (PVOS-L DECT) 8.0.12 for Poly Rove DECT IP phones. Softw...

• By:SteffenBaierUK
|
• inPoly Phones Knowledge Base
|
• Sep 30, 2025

Can I connect my SoundStation2™ Direct Connect for Nortel to any digital Phone Line? NOTE:Please be aware that any kind of ...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Sep 18, 2025

Question:What kind of support should I expect from the Community? Answer:As explained within the Announcements =>here QUO...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Sep 18, 2025

Can I connect my SoundStation2™ Avaya ® 2490 to any digital Phone Line? NOTE:Please be aware that any kind of support for t...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Sep 18, 2025

This is a quick overview of the most commonly asked questions. This Section will be updated from time to time. The Polycom ...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Sep 18, 2025

Note:Please be aware that your phone line provider needs to be consulted on how to utilize the conference facility! Analogp...

• By:A_Gayathri
|
• inPoly Phones Knowledge Base
|
• Sep 18, 2025

Find a list of older Audio, Video, and Voice archived software and Release Notes articles published ontheOfficial HP® Suppor...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Sep 18, 2025

Hello all, since June 2025 HP Poly Phones start using a new MAC Address Range (OUI): F8:ED:FC:xx:xx:xx This advisory ap...

• By:SteffenBaierUK
|
• inPoly Phones Knowledge Base
|
• Sep 17, 2025

Hello all, HP Poly announces the new Poly Voice Software (PVOS)9.2.1release for Poly CCX Series and Poly Trio C60 phones. ...

• By:SteffenBaierUK
|
• inPoly Phones Knowledge Base
|
• Sep 9, 2025

HP Poly announces the8.3.1.0614release of Poly Voice Software (PVOS) for Poly Edge E only Series phones Jan 06, 2024Ques...

• By:SteffenBaierUK
|
• inPoly Phones Knowledge Base
|
• Aug 26, 2025

Hello all, HP Poly announces the new Poly Voice Software (PVOS) 9.2.0 release for Poly CCX Series and Poly Trio C60 phones....

• By:SteffenBaierUK
|
• inPoly Phones Knowledge Base
|
• Jun 27, 2025

HP Poly announces the 8.3.0 release of Poly Voice Software (PVOS) for Poly Edge E only Series phones Jan 06, 2024Question:...

• By:SteffenBaierUK
|
• inPoly Phones Knowledge Base
|
• Jun 27, 2025

Click on the attached document below to see the VVX Wall Mount Bracket product dimensions.

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Dec 5, 2024

Click on the attached document below to see the Poly Table Expansion Microphone product dimensions.

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Dec 4, 2024

Click on the attached document below to see the Poly Trio C60 product dimensions.

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Dec 4, 2024

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Nov 5, 2024

To navigate to the device’s status information, select:The main Menu.Settings.Status.Platform.Configuration.This provides the...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024

To navigate to the devices system information, select:The main Menu.Settings.Status.System Information.You can now see the ph...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024

If you are having problems with the phone, you can run a diagnostics check to determine if there are any issues.1. Do one of ...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024

When a phone can’t perform certain tasks, a Warning icon displays in the status bar.To view details about the issues from the...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024

You can view information including model number, software version, MAC addresses, and IP address by doing the following:1. Go...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024

Up time- The time the base station has been running consecutively.Current CPU load- The current CPU load percentage.Current H...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024

The following information displays for IP-Stack Statistics:Total connections open- The lifetime total of used sockets.Max con...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024

The following information displays for RTP (Real-time Transport Protocol) Statistics:Total RTP connections- The life total of...

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024

The following information displays for DECT Synchronization Statistics:Current synchronization state- The current sync state....

• By:karlaz
|
• inPoly Phones Knowledge Base
|
• Oct 31, 2024