Google Blocking HP Smart???

[Dragon-Fur]

@LordBusiness 

True - HP Smart is not well understood by everyone -- those in departments who are not familiar with the application have perhaps not even come across it.  Reading documentation is not the same as seeing or using.

Having checked all your platforms means (you know) that the latest version of the application is running on each of those devices (computer, Mac, Mobile).   True -- Checking for "latest version" is not a "Google" access related check -- It is just something that should be done when the app is installed on different systems.

I've sent a note to our Moderator team to look out for this as a developing issue.

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[LordBusiness]

I just finished up a convo with @HPSupport (twitter) and they understood the issue much better as we exchanged info.

They are escalating it internally.

[Dragon-Fur]

@LordBusiness 

Well, there you go.

It's been reported to HP in two separate avenues.

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[LordBusiness]

The latest from HP via Twitter...

"Thanks for bringing it up to us. We have notified our engineers to revise the list. We'll make sure to fix it as quickly as possible."

I don't know what "revise the list" means in this context, but it appears they've acknowledged the issue.

[Guicole]

Same issue.

Bought a printer yesterday and can't create a shortcut to Google Drive.
from Iphone or MacBook

[JBee30]

Same issue for me, I needed to re-add my Google account as original authentication token had expired. I got the same error about app being blocked when going through the integration / authentication process.

[JusjusJazz]

I'm having the exact same issue. Scan to Google drive used to work from the HP printer but this feature stopped working.  I tried to set it up all again but Google is not allowing HP Printer activation code to be added.

  

[LordBusiness]

I was hopeful that yesterday's update to the Mac version of HP Smart (v17.25.1) would address the issue, but it did not. 

The wait continues.

[VKARV]

I have the same problem. Do we still waiting for a solution?

[DaveTwoWheels]

Same here. Spent an hour on the phone with HP but no joy. Google is my next stop. Same issues as everyone else. multiple google accounts, same error message as well:

Tried deleting HP smart from "Third-party apps & services" but got the same error.

Ugh.