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‎02-23-2021 07:49 AM - edited ‎02-23-2021 07:50 AM

HP Recommended

As seems to be the case with numerous people suffering this same problem and jumping through the requisite hoops just to get a functional printer again, there is nothing in my inbox. Please. Get. Me. This. Information. Otherwise, my HP OfficeJet Pro 9015 will remain a particularly useless paperweight. 

 

Thank you, @Jay_G24

 

Screen Shot 2021-02-23 at 9.47.43 AM.png

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‎02-23-2021 08:12 AM

HP Recommended

I have sent you the instructions in a private message again, could you check?

 

Let me know!

 

 

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‎03-10-2021 11:03 AM - edited ‎03-10-2021 11:03 AM

HP Recommended

Hey everyone, 

 

Go to Setting on the Printer Screen, then Printer Maintenance, then Restore, then select Cold Restore. 

That's it. 

1 person found this reply helpful
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‎03-18-2021 06:58 PM

HP Recommended

I also need to reset my Hp Officejet Pro 9015 to factory settings. I got a new router and now I cannot connect the WIFI because when I try to click on reset I get the message this feature has been blocked by whoever set up the printer.  That was me and I do not recall blocking any kind of actions.

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‎03-24-2021 01:46 PM

HP Recommended

My wireless capability has completely disappeared from the HP officejet pro 9015 printer I use.

Can you please email me the reset instructions?  jerrybasford@**bleep**

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‎04-15-2021 06:49 AM

HP Recommended

I have the same issue 9015 - stuck on printing alignment page after cartridge cannot be used until enrolled - I am enrolled -I cannot get to menu on printer to do reset - need instructions for factory reset - officejet pro 9015

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‎04-29-2021 03:29 PM

HP Recommended

I have the same problem with the flashing error screen on my HP Officejet Pro 9015, but use Windows 10 64-bit version.  Please confirm how I can reset it so I don't have to continue resetting it.

 

Thanks, deserthack

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‎04-29-2021 04:43 PM

HP Recommended

I need the same help with my HP Office Jet Pro 8710

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‎05-04-2021 10:34 PM - edited ‎05-04-2021 11:31 PM

HP Recommended

Can I PLEASE get the instructions on how to factory reset this printer... so far I'm completely unimpressed with it.  I changed the router and nothing works... 

 

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‎05-05-2021 07:52 AM

HP Recommended

Read my previous response 

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