4630 won't print on both sides of paper windows 10

[kaiami]

I need to print on both sides and it will not. The option is there, but I have tried choosing flip on short side, flip on long side, and manually print on both sides. I am needing to print a booklet from InDesign, but it won't print on both sides. Any help would be greatly appreciated! I need this ASAP!

[Dragon-Fur]

@kaiami

Printer Homepage

Drivers and Software, How-to, Troubleshooting, Manuals, Product Information, and more:

HP Officejet 4630 e-All-in-One Printer series

Try / Consider

Troubleshooting from InDesign:

Troubleshoot printing, PDF export | InDesign

Duplex feature installed?

Control Panel > icon view > Devices and Printers >

Right-Click Printer > Printer Properties > tab Device Settings >

Under Installable Options > Automatic Duplexing Unit > Select / Verify Installed > OK

Try printing from another PDF Reader:

• Reinstall / Update your PDF Reader (Adobe Reader DC / Foxit Reader)
  • HINT: Watch out for and UNCHECK unwanted extra software

Reference:

Dragon Document - Help, suggestions, and examples:

Printing Labels_Business-Cards_Cards

Print Labels, Business Cards, Cards, Booklet

Section: 

• Print Booklet

Click the Thumbs Up to say Thanks!

Click Post that answers your question "Accept as Solution" to help others find it.

[kaiami]

Thank you. I tried the first solution, so far no luck. I went to my control panel - right clicked my printer - printer properties - device settings - installable options.. automatic duplexing unit is NOT there. I just updated all the drivers for my printer. How do I get this option to show up? Thank you so much!!!

[kaiami]

Under installable options it just says printer memory.

[Dragon-Fur]

@kaiami

I cannot see any reason that Duplex should be missing -- the printer supports the feature with the Full Feature Software installed.

Open your printer's homepage > go to Drivers > download and install the Full Feature Software.

OR use this Link to Driver:

HP Officejet 4630 e-All-in-One Printer series Full Feature Software and Drivers

When the installation is complete, Restart the computer and log in.

Reference:

Dragon Document - Help, suggestions, video links, and examples:

Install Full Feature Software - Printer

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[kaiami]

Thank you! I looked up the HP driver update yesterday after seeing your post, and I installed everything on their website for my printer, it was this same URL. It still didn't show. I even deleted the printer and reinstalled it and did the this download and install again. Still didn't work. I really appreciate your help! I called HP and since my printer is out of warranty, they wanted $20 to give me any phone support. I wouldn't pay that because that's about what I paid for my printer! I'm not sure if there's anything I can do now. If you know of anything else please let me know! I really appreciate you! I'm just at a total loss and super frustrated! Thanks again!

[kaiami]

I tried again, because the file name seemed different. I chose "set up a new printer" and went through all of the steps. Still not there. I doubt you know this for sure, but do you think if I were to pay HP the $20 fee for phone help, they would actually be able to help me with this? Or do you think it might be something wrong with the printer itself? Thanks again, I really appreciate your help!

[Dragon-Fur]

@kaiami

Rats.

Silly printer.  

I cannot say whether HP can help -- they certainly have experience with printers in general, and some techs are probably familar with this model in particular.

In general, assuming the Size of Paper and the Media (kind of paper) are compatible with the setting, Duplex should exist as a setting and should work to print on both sides of the paper.

The setting is in the Software, at least in the installation file.

Before you give up or call for help, Try / Consider:

See what the Doctor says

Download, install, and run the Print and Scan Doctor

HP Printers - Using HP Diagnostic Tools for HP Printers in Windows

NOTE:  This may -- or may not -- produce any useful results; the printer may not know there is anything wrong.

Pretend the printer is "slow"

Read the following document:

HP Printers - Slow Printing (Windows)

1. Perform Step 1 (Reset the printer) 
2. Consider Step 5 (Update the firmware)  **

** Regarding the firmware update:

Please READ all the Installation Instructions before you consider updating the Firmware:

HP Officejet 4630 e-All-in-One Printer series Firmware Update

Commentary

Considering the printer is worth about what it might cost to fix it -- in your place, and only after due consideration, I might replace the printer with a nice model that handles the features you enjoy using the most.  You don't get that for $70, of course, printers are one of those things (feature wise) that you get what you pay for.

HP or another forum Expert might well have something to add that will help.

I freely admit It is likely I am missing something.

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

[kaiami]

Thank you! I am trying to reset my printer, as I had done everything you suggested prior to that. Now when I plug it in I'm getting the error code '0X83C000A NOS_LOADER_APP' on the printer itself. I really appreciate all of your help. I am ready to purchase another printer, but unfortunately I cannot at this time. I really do appreciate all your help! You have been much more helpful than anyone, even the HP support team via Twitter. I have searched the forum and you have given the most detailed suggestions! Thank you again! I will keep trying! If you think of anything else, please let me know! Oh, and I did try updating the firmware but my printer is not listed. I even tried refreshing several times to no avail.

[kaiami]

Side note; I have an HP laptop, so one would think that I shouldn't be having these issues. Nonetheless. If you have a suggestion for a good duplexing printer, I would love to know your recommendation!