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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP Envy Photo 7858
Microsoft Windows 11

When I print from my laptop (windows 11) to the HP Envy Photo 7858 it will blue screen with the code B8665646 and the lights flashing.  Reading through the community, I do not see other posts with this code.  I have not tried any of the posted reset instructions due to a caution about if you try them on the wrong printer it could brick the printer.  


What can I do to fix this issue? 

Thanks in advance.  

 

billc

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

FYI - I downloaded the HP Print and Scan Doctor.  It registered a few updates it made and now my printer is working fine.  Customer Self-Solve at its finest.  Thanks!!

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1 REPLY 1
HP Recommended

FYI - I downloaded the HP Print and Scan Doctor.  It registered a few updates it made and now my printer is working fine.  Customer Self-Solve at its finest.  Thanks!!

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