• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Ok.  I do not have setup cartridges.  But I do have the correct ones for the printer and cannot bypass the setup.

HP Recommended

There are 13 of us that have this problem. Why if you have the solution did you send a private message to the first guy? Post the solution for us all! How do we bypass the setup cartridge error?

HP Recommended

I am having the same issue.  I have cartridge that is being read that is missing but it is in the printer. 

HP Recommended

Hello, I am also having issues getting set up. I do not have the Setup cartridges and need to bypass that as well on my HP Envy 7155

HP Recommended

I am also having the same issue. I am trying to setup the HP Officejet Pro 8615. And its asking to "Install the cartridge that came with the printer" but I don't have them. I need bypass this so i can complete setting up the printer. I have the new ink cartriges. Please help!

HP Recommended

I recently purchased an HP 5052 from Wal-Mart. It was a display model and sold as-is on clearance. Came without setup cartridges. Please give me instructions to bypass this. I do have genuine HP 65 black and color cartridges as well as paper.. But I cannot get past this error.

 

Thank you.

HP Recommended

@Anuire01

I hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

i have the same problem with officejet 5255. please let me know how to resolve.

HP Recommended

I got the HP 7612 setup cartridges on eBay https://www.ebay.com/itm/163899739745

from FTG parts  https://www.ebay.com/str/FTGPARTS?_trksid=p2047675.l2563 

HP Recommended

Hey there,

 

I am facing the same issue with my new Tango printer. Can you please send instructions to address missing set up cartridges? Thanks,

 

Andrew

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.