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@ASwing308

 

Welcome to the HP support community.

 

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Sandytechy20
I am an HP Employee

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I am having the same issue.  I recently purchased an OfficeJet 5258 printer and there are no "Setup" cartridges in the box.  Is there any way to bypass this? Please help! Thank you! 

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I have the same problem with the envy 7855

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Hi @Hobble1,

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 

 

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Hello,

 

I am having a similiar issue with an Envy Photo 7120.  When I open the cover it doesn't place the cartridge holder at the far right. If I manually move it there and put the ink cartridges in, it gives me the message about not having the setup cartridges. Can you give me the steps to bypass it? 

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Hello, I have the same issue but with an HP ENVY photo 7858, Would it be possible to get me the instructions.

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Hello, I have the same issue with an Officejet Pro 7730, could you please tell me how to bypass the SETUP cartridge error?

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I'm having the same issue with an HP5258, I purchased it as an openbox but it has no set up cartridges. Please help!

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Hello, 

I am having the same problem with my HP OfficeJet 6958. I have a error "Use SETUP Cartridges" , but I do not have them . 

Please help

 

thank you 

Mike

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