Solved: Bypass setup cartridges - HP Support Community

DarkTides · ‎04-22-2020

Hello, I am recently started working from home and finally I am finally starting to use my Tango printer, but I cannot. I believe the setup cartridges were thrown away when I moved. I have fresh cartridges, but I cannot get past the setup since I am missing the setup cartridges. Someone please help!

Jay_G24 · ‎08-26-2020

Hi @Hobble1,

We would have to perform an OOBE reset on the printer to bypass the error

The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted.

And, Welcome to the HP Support Community.

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DarkTides · ‎04-23-2020

Hello?

asmita6658 · ‎04-25-2020

Hi @DarkTides

Welcome to the HP Support Community.

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

Asmita
I am an HP Employee

kLk76 · ‎04-25-2020

Hi, I am having the same issue. I bought my new printer as a refurb from walmart.com less than a week ago but it did not come with setup ink cartridges. Can you assist me and help me get around this issue?

asmita6658 · ‎04-26-2020

@kLk76

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.

Thanks!

Asmita
I am an HP Employee

linmeis · ‎04-28-2020

Hi,

Same problem, but with a x576dw. All chat support told me was that it’s out of warranty. I knew that. But it was new in the box as of today and there are definitely no setup cartridges in there. There’s a way around this? Or can I purchase some? Thanks.

StephanieD · ‎04-30-2020

Good Morning,

I am having a similar issue with HP Officejet 4620. I was gifted this to use due to COVID19 work from home and do not have set up cartridges. Please help with a solution as soon as possible.

Thank you!!!

Gio13 · ‎05-02-2020

Im missing setup cartridge and cat use my printer need help asap

1deJong · ‎05-03-2020

Hello I have the same issue only my black set up cartridge does not communicate.

Need to bypass urgently have urgent documents to print

Just bought a HP Officejet Pro 8022

Please advise Tx!

envyonmac · ‎05-08-2020

I'm using the setup for HY ENVY Photo 7855 printer and it stops and tells me that I need to use the setup cartridge, yet I AM using the setup cartridges. I bought the computer a few months ago but had not opened the box until today.

Bypass setup cartridges

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