C5280 "refer to printer documentation

[MsFlightCrue]

I have a 5200 series printer...I can't print It comes up saying Print Cartriges, and to refer to print documents...I changed the ink cartridge still does not work what do I do??

[lions99]

@MsFlightCrue, I would suggest taking the printhead out, and then cleaning the contacts out on the back of the printhead. Also, I would suggest doing a hard reset with 

printer.

Hard Reset: 

Unplug the power cord from the printer and wall 

Take out the toner/cartridges

Wait 30 sec

Plug the power cord back into the printer and wall (Make sure the printer is plugged into the wall and not a surge protector) 

Insert the toner/cartridges back into the printer

Let me know the outcome

[lincolnman]

moments from buying new printer the forum saved me!  when the printer says refer to printer documentation do the following:

press print photo & red eye removal together and release

then in sequence press red eye, then print photo, then red eye again

scroll down or right to find semi reset

press ok

scroll again to find semi reset

press ok

printer should turn off, wait 3 mins or more before turning on, or it may turn back on itself

[lincolnman]

a thousand thanks dear teacher! you saved me so much time and money, too, as I was about to buy a new printer!
I am a retired English teacher myself. Thanks again!
lincolnman

[TnWeezie]

I am having lots and lots of trouble with my HP Photosmart C5280 All-in-One Printer, Scanner, Copier.  "Refer to printer documentation."  I have read a lot of reviews and ways to correct this.  I have unplugged, waited and replugged, yet no luck.  I am wondering why I bother.  I followed lions99 suggestion--nothing.  This is not good.  I would just purchase a machine, but money's tight.  What do I do to get this going???????

[TnWeezie]

I am sorry this just didn't work for me.

[kikhi]

Just wanted to thank the smart guy who helped  me take care of my printer,you rock my friend.

The direction on pressing the print photo and red eye was the key,thanks,thanks ,thanks.

[HPKrap]

Sick of this krap. Going to smash this piece of junk, then I will Blaast HP on facebook and go out tomorrow and buy something other than an HP.

[kjbbear]

i replaced the color cartridge but the screen indicated "print cartridge: refer to printer documentation; any suggestions?

[HPKrap]

Yes, Junk it and buy something else. I did and I'm happy.