Can't print PDF - prints out "ERROR: limit check" "OFFENDING COMMAND: image mask"

[HoytAxtonTrio]

I am having this same problem.  "ERROR:limit check" "OFFENDING COMMAND: image mask

I am using Preview on the iMac running Mojave latest update.  Preview handles the PDF files in a much better way and I use that to print.  It is USB connected Printer is HP Laserjet 1536dnf MFP.  

[senan6806]

@HoytAxtonTrio

HP LaserJet Pro M1536dnf Multifunction Printer is AirPrint compatible. Have you tried removing the existing printer driver and then setting up the printer with Apple AirPrint?

[HoytAxtonTrio]

Senan, Thanks for responding.  No, I haven't used airprint.  I will give that a shot.

[senan6806]

@HoytAxtonTrio

You are welcome! Sure try at your convenience. Let me know how it goes!

[HoytAxtonTrio]

Senan,

I tried removing the printer and then setting it up via Airprint.  Two things: 1) This printer is NOT on the list of airprint compatible printers on the HP site;and 2) This seems to be confirmed since After I removed it and with the USB cable unplugged, it was not listed on the available printers to add.  So I couldn't use Airprint.  Now what?

Gary

[senan6806]

@HoytAxtonTrio

As per this document, HP LaserJet Pro M1536dnf Multifunction Printer is compatible with Apple AirPrint. Some printers require a firmware update to enable compatibility with AirPrint, you may download and install the latest printer printer firmware update from here. 

Once you update the printer firmware, try setting up the printer using Apple AirPrint.

[HoytAxtonTrio]

Senan,

Followed the links you recommended. 1) Using the Safari browser it wouldn't download the firmware file.  It just open a web page with "garbage".  Went to Firefox to download the firmware file

 ljM1536mfpfw_20140630.ENG.rfu

Tried to open this and it couldn't find an application to open with.  I also downloaded the newest EasyStart software to see if that would help.  It didn't.  So I am still stuck.  Please advise.

Thanks,

Gary

[HoytAxtonTrio]

So HP that was completely disingenuous.  That number is a sales number.  They do a couple of reviews of some logs on the mac and then try and sell (very heavy sell) on signing up for HP services tied with 2-3 other companies that will take care of your computer.  If I want to have this specific problem fixed it's $149.!!!  Why don't you just say "We ain't fixin' your problem!  Have a nice life!"

Sheesh

[senan6806]

@HoytAxtonTrio

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

[Kansas55]

I am having the same issues on a new imac--Adobe says the update site is not available.  Suggestions?