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HP Recommended

hello , can you send me the solution , i have same problem ; thank you

HP Recommended

Hello, can you send me the solution , I have same problem; thank you

HP Recommended

Hello, can you send me the solution , I have same problem; thank you

HP Recommended

Hi, I'm having the same problem on my HP DeskJet Ink Advantage 3636. Can't find the user and passwords for the settings anyware, can you help me?

HP Recommended

@griner

 

Welcome to HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I need the answer too please DM me asap. 

HP Recommended

Please check your PM.

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
HP Recommended

I also need to be able to reset my hp deskjet 3630... Send me the info (why is it not in the manual????)

HP Recommended

i need to be abke to reset the admin password on the printer... will i get instructions or do i need to return it?????

HP Recommended

Please check your PM...

Although I am an HP employee, I am speaking for myself and not for HP.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.