• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-18-2021 12:11 AM - edited ‎10-18-2021 12:14 AM

HP Recommended
Product: M477

I used to have this issue happen to me after Win10 updates many years ago where the duplex option is suddenly change to print on both sides manually.  That was resolved by making the setting in "Printer Properties", "Device Settings" , goto "Duplex Unit" and select "Installed" and hit "Apply" to save your latest settings. I do not have any issue since then.

 

And now, i facing the same issue again. on Windows 11 this time.

Why Microsoft breaks the duplex function of my printer again?

 

 

 

Tags (1)
Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-18-2021 12:18 AM - edited ‎10-18-2021 12:19 AM

HP Recommended

Well...for the sake of anyone facing this issue out there, the same old trick that i said below still works to get back my duplex printing option on my printer.

 

Good luck everyone.

View solution in original post

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎10-18-2021 12:18 AM - edited ‎10-18-2021 12:19 AM

HP Recommended

Well...for the sake of anyone facing this issue out there, the same old trick that i said below still works to get back my duplex printing option on my printer.

 

Good luck everyone.

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No

‎10-26-2021 05:08 PM

HP Recommended

I can't see anything below your post, could you please tell me how you fixed the problem of your printer not giving the option to print both sides as mine has now done this since I updated to Windows11. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.