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‎11-14-2020 07:20 PM

HP Recommended

I know exactly how to handle this situation since HP wants to restrain its consumers trade . . . I do not have to do a class action lawsuit to get remedy. I do not have to purchase HP ink cartridges to get remedy either. I am simply going straight to the IRS and file out a tax form for damages for $250,000 on the IRS Form for restraining my trade in commerce. I'm done with HP Products.

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‎11-15-2020 09:36 AM

HP Recommended

Allow me to fix my printer and use non-HP toners or lose me as a customer.

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‎11-15-2020 09:38 AM

HP Recommended

This would be great, but HP in their desire to lose customers apparently removed it.

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‎11-15-2020 09:45 AM

HP Recommended

It took me 72 hours to finally downgrade the previous version which I finally got straight and immediately afterwards turned off my upgrade. HP will be getting an invoice from me for services rendered. You harmed me and stole 72 hours of my time restraining my trade. If I choose to purchase 3rd party toners I have every right to do so. The CFO will be hearing from me next week.

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‎11-15-2020 03:00 PM

HP Recommended

Same problem with Color LaserJet M254dw, see https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Older-firmware-for-Color-LaserJet-M253d...

 

Though not possible to download older firmware from HP driver page.

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‎11-15-2020 03:21 PM - edited ‎11-15-2020 03:23 PM

HP Recommended

Yeah, this is ridiculous. HP you can't change something AFTER someone has bought it and owns it. If it was 'sold as HP toner only' that would be different, but part of agreeing to purchase involves supply choice and supply costs. You cannot change that AFTER a person already owns it!
Imagine buying a new car CD stereo and a year later, the manufacturer sneaks over to your car and changes it so now you can only use CD's from them, at 5x the price. No freaken way.
You MUST allow us to reset it to how it was when we bought it, that's how it was when we agreed to buy it and lay out our money.

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‎11-15-2020 04:33 PM

HP Recommended

They deleted the link.  Can you try again?  Or post is somewhere else like a Facebook page?  Thanks!

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‎11-15-2020 04:41 PM

HP Recommended

Yes please post it somewhere they can't get their fingers in and continue to screw up our printers. Somehow a law suit is seeming too mild a response now.

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‎11-15-2020 05:59 PM

HP Recommended

HEre's the winwdows version:

 

https://drive.google.com/file/d/1urL5kVlQYBZEFrVi2PO9Npf6Nla0PJLQ/view

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‎11-15-2020 05:59 PM

HP Recommended

Yes, but try this!

 

https://drive.google.com/file/d/1urL5kVlQYBZEFrVi2PO9Npf6Nla0PJLQ/view

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