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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Hook124__
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Message 161 of 178
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Thanks Matt that work great.  

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Jasutis2
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Message 162 of 178
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Did the trick on my printer. Thanks for the tip this is going to save a lot more people.

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mikeasmel69
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Message 163 of 178
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I am not familiar with FTP Applications. Can you let me know which one you suggest for a new person? I make my way all the way through your process until this step. Thanks. 

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mikeasmel69
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Message 164 of 178
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Ok, i figured out how to use Fetch, but still no luck with the file for my M254dw using a mac.  Maybe i am using the wrong .rfu file? where can i find the correct file? 

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kkietzke
Level 1
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Message 165 of 178
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BTW, forcing the use of OEM toner is a violation of US anti-trust laws. (See <https://wmpwebstore.com/products/your-rights-as-a-consumer/>) Instructions on how to report it are here: <https://www.justice.gov/atr/citizen-complaint-center>. I just reported it for my printer (HP Color LaserJet MFP M281fdw).

jgdnewburyport
Level 1
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Message 166 of 178
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I have the same issue on an mfp 180nw printer.  I get the Supply Problem in the printer display.  I also have after market print cartridges, however, I also have HP print cartridges and put one in to see if the printer recognized and it did not.  I mixed them up and the printer indicated the cartridges were in the wrong area and then returned to the supply problem when I put them back.  This supply problem indicator happened after "programming" appeared on the printer display this morning.  So whatever update was put through created the issue.  I've updated the firmware and it is not working.  I can't find the previous drivers to try downgrading it.  Please let me know if you have any suggestions. 

kkietzke
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Message 167 of 178
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I see HP has removed the link here, and removed the software from their servers. I'll try to do this in a way that won't get it automatically removed... Go to reddit.com and search for "HP LaserJet Pro M280 M281 Printer series 20200612 firmware downgrade". The result you're looking for is in r/printers, posted by u/Tony707. It wasn't working for me over wifi, but it worked fine over a usb connection. Note that this firmware will not work on a 180 series printer, but I presume the instructions about enabling/disabling updates still apply. If you search for "ghost-white-toner" on that page, you should find a link that covers more printers.

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mikeasmel69
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Message 168 of 178
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Ok I got it to work! Amazing. The Cli worked beautifully. I am learning new things every day and grateful for all of your support and contributions. 

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teebee412
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Message 169 of 178
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Can anyone tell me how to do this on a Mac?? thanks!

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jabzi
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Message 170 of 178
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Hello @teebee412 ,

Could you confirm if the error is "Error 79" or  its "Error 79 " accompanied with Supply Error ?

 

Regards,
Jabzi

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